Terms of service

Last updated: December 5, 2025

By making a purchase from Fire Wings Candle Store, you agree to these Terms and Conditions, as well as our Shipping Policy, Privacy Policy, and Refund Policy.

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1. Final Sale — No Returns Accepted

All sales are final.

We do not accept returns, exchanges, or refunds due to personal preference, change of mind, or improper use of the product.

In exceptional cases—such as receiving a damaged or incorrect item—you must contact us within 48 hours of delivery and provide clear photos of the product and packaging. If approved, we may offer a replacement.

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2. Product Availability and Accuracy

We reserve the right to modify prices, descriptions, photos, and product availability at any time and without prior notice.

As our candles are handcrafted in small batches, slight variations in color, texture, and appearance may occur.

All images on our website are for illustrative purposes only.

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3. Order Cancellations

We may cancel or refuse an order at our discretion for reasons including:

• Lack of inventory

• Pricing or listing errors

• Suspicious or potentially fraudulent activity

If your order is canceled, you will receive a full refund.

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4. Shipping

Processing and delivery times are outlined in our Shipping Policy.

Fire Wings Candle Store is not responsible for delays caused by the shipping carrier, weather conditions, or incorrect information provided by the customer.

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5. Proper Use of the Product

Customers are responsible for reading and following all usage and safety instructions included with our products.

We are not liable for damages resulting from improper use, negligence, or modifications to the product.

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6. Limitation of Liability

To the fullest extent permitted by law, Fire Wings Candle Store is not liable for indirect, incidental, or consequential damages arising from the use of our products or access to our website.

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7. Minimum Age Requirement

You must be 18 years or older to make a purchase on our website.

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8. Acceptance of Terms

By completing a purchase, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.